Contact Center Assistant Director
November 16
Description
• Manage contact center for admissions • Develop communication methods with clients • Maintain technology systems including Salesforce • Recruit and manage admissions staff • Collaborate with marketing team for campaigns
Requirements
• Bachelor’s degree preferred • Minimum of 3 years’ experience in Call Center/Contact Center Management • Effective leadership and analytical skills • Strong mentoring and relationship building skills • Strong computer skills with Microsoft Office Suite and web-based products
Benefits
• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401k • Paid holidays • Vacation time
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