Contact Center Assistant Director

17 hours ago

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Logo of Abbott

Abbott

Nutrition • Diagnostics • Medical Devices • Branded Generic Pharmaceuticals

10,000+

Description

• Manage contact center for admissions • Develop communication methods with clients • Maintain technology systems including Salesforce • Recruit and manage admissions staff • Collaborate with marketing team for campaigns

Requirements

• Bachelor’s degree preferred • Minimum of 3 years’ experience in Call Center/Contact Center Management • Effective leadership and analytical skills • Strong mentoring and relationship building skills • Strong computer skills with Microsoft Office Suite and web-based products

Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401k • Paid holidays • Vacation time

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