Senior Account Manager

March 24

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Absorb Software

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Absorb Software is an AI-powered strategic learning management system (LMS) that caters to both internal and external learning needs. It offers advanced features such as personalized upskilling, course authoring, reporting, and analytics, all designed to enhance employee training and compliance initiatives. With integrations for various business ecosystems and a focus on delivering high-quality support, Absorb Software empowers organizations to bridge knowledge gaps and foster engagement through dynamic learning experiences.

Learning Technology • Learning Management Systems • E-Learning • Corporate Training and Development • Compliance Training

501 - 1000 employees

Founded 2003

📚 Education

☁️ SaaS

📋 Compliance

💰 Private Equity Round on 2017-09

📋 Description

• Senior Account Manager responsible for retaining and growing existing clients • Manage client relationships, develop account strategies, and excel in forecasting and closing deals • Increase net dollar retention through upsells and contract renewals • Generate and close new opportunities within assigned accounts • Accurately manage and report sales pipeline monthly and quarterly • Participate in team meetings to improve sales processes • Develop strong internal relationships to support client lifecycle • Keep up to date with product releases and training seminars

🎯 Requirements

• Post-secondary degree (preferably in business or a related field) • Proven ability to manage client relationships (including upselling) with a minimum 3 years of experience • Very strong time management and organizational skills • Very strong verbal and written communication skills • Outgoing and personable nature with a sales driven attitude, strong team player • Ability to thrive in a dynamic, fast-paced environment that changes constantly • Additional preferred qualifications: SaaS (or Technology) sales experience • Experience working with a global client base • Strong MS Office skills primarily Excel and PowerPoint • Fluency in additional languages • Experience working with industry tools such as Salesforce

🏖️ Benefits

• Fully remote-first work with flexible work arrangements • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location • New Hire Equipment Allowance and monthly Flex Allowance to support your success • Endless opportunity for career growth and internal mobility • Employee driven DE&I programs • Games room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary office