Insurance Technology Senior Account Manager
December 1
Description
• Aid in Acturis' expansion within the Canadian market • Promote system functionality to new and existing customers • Regularly engage with customers through meetings • Set joint goals with customers and follow up on progress • Effectively deal with customer escalations and credit control issues • Maintain high level of system knowledge • Attend industry events representing Acturis professionally • Assist Sales team with onsite support for new customers • Manage existing customer contracts
Requirements
• Bachelor’s degree in business, marketing economics or other related discipline preferred • At least five years' of experience in the general insurance industry and processes • Demonstrated interest in and experience of using IT and software • Client focussed with an ability to build relationships with customers • Confident and eager to take responsibility • Proactively able to manage their workload and meeting schedule • Outstanding communication skills and patience when explaining processes to an audience with a diverse range of abilities. • Highly organised and self-motivated with a “can do” attitude • Logical approach to providing multiple solutions to client issues. • Ability to quickly learn and adapt to functionality changes and new concepts • Experience with Microsoft Office Suite, CRMs and Jira • Prepared to travel to provide on-site training across Canada • Based in the Greater Toronto area with access to downtown and Toronto airports • Full clean valid driver’s licence and access to a vehicle • Experience using the Acturis system or other insurance BMS platforms in Canada preferred but not mandatory • Fluent in French preferred but not mandatory
Benefits
• Receive a competitive salary and annual performance-based reviews • 20 paid holiday days each year (this is in addition to standard paid stats!) • 100% employer paid benefits after three months on the job • Be eligible to participate in annual bonus and company share incentive schemes depending on performance and seniority • 100% remote role within the Greater Toronto area
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🇨🇦 Canada – Remote
💵 $37 - $48 / hour
💰 Private Equity Round on 2013-06
⏰ Full Time
🔴 Lead
🟠 Senior
💰 Account Manager