Affinity.co
Affinity. co is a relationship intelligence platform that helps manage and grow business networks. Affinity leverages artificial intelligence to automatically analyze and organize data on business contacts to provide actionable insights and enhance relationship building efforts. It is especially beneficial for dealmakers in industries like investment banking, private equity, and venture capital, enabling them to maintain stronger professional connections and improve deal flow.
CRM • Relationship Intelligence • Pipeline Management • Contact Management • Lead Generation
Customer Success Manager - Growth
April 15
Affinity.co
Affinity. co is a relationship intelligence platform that helps manage and grow business networks. Affinity leverages artificial intelligence to automatically analyze and organize data on business contacts to provide actionable insights and enhance relationship building efforts. It is especially beneficial for dealmakers in industries like investment banking, private equity, and venture capital, enabling them to maintain stronger professional connections and improve deal flow.
CRM • Relationship Intelligence • Pipeline Management • Contact Management • Lead Generation
📋 Description
• Drive renewals and upsell while serving as a Customer Advocate. • Act as a trusted advisor to clients for product adoption and satisfaction. • Interface closely with sales, support, product, and engineering teams to enhance client experience and product roadmap.
🎯 Requirements
• 2+ years of experience as a Customer Success Manager, Account Manager, or similar role. • Proven track record of achieving commercial targets and goals, preferably in an enterprise SaaS setting. • Experience managing accounts and renewals. • Excellent interpersonal skills with a history of building strong business relationships. • Influential communicator with experience presenting to small and large audiences. • Proficient in organization, account prioritization, and time management. • Ability to orchestrate cross-functional resources to ensure the success of clients. • Excited by the startup environment, contributing to scaling the customer success team.
🏖️ Benefits
• Health Care coverage and flexible personal & sick days. • Annual budget for education and comprehensive L&D program. • Monthly reimbursement for transportation, home internet, meals, and wellness memberships/equipment. • Virtual team building and socials.
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