Agilent Technologies
Diagnostics & Genomics • Chemical Analysis • Life Sciences • Environmental & Forensics • Food Safety
10,000+
💰 Post-IPO Debt on 2019-09
Online Technical Support Engineer
Yesterday
Agilent Technologies
Diagnostics & Genomics • Chemical Analysis • Life Sciences • Environmental & Forensics • Food Safety
10,000+
💰 Post-IPO Debt on 2019-09
Description
• Provide remote technical support for customers • Troubleshoot applications using various communication tools • Solve routine and non-routine technical issues • Write technical support articles for knowledge base • Support 3rd party products and customer visits as required
Requirements
• Bachelor's or master's degree in STEM • Relevant work experience in technical support is a plus • Excellent verbal and written communication skills • Customer-focused approach • Proficiency with online tools and technologies
Benefits
• Eligible for bonuses • Stock options • Health benefits • Diverse workplace • Opportunities for learning and growth
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