Customer Experience Operations Generalist
2 days ago
🇺🇸 United States – Remote
🏄 California – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
Description
• Oversee customer journey after sale • Enable customers to implement platform smoothly • Ensure exceptional experience with governance solutions • Combine project management, process optimization, customer support
Requirements
• High integrity, comfortable handling privileged information • Organized, knack for keeping projects on track • Communicate complex ideas clearly • Enjoy helping customers succeed • Eye for efficiency, seek ways to improve processes • Combine metrics, customer feedback, intuition to inform decisions • Tech savvy, able to adapt to new technologies • Smart, able to understand technical concepts quickly • Enough life/career experience to project confidence with stakeholders
Benefits
• Competitive salary • Stock options • Any PTO you need, anytime you need • Employee benefits including healthcare
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