Agora
Agora is a pioneer and global leader in Real-Time Engagement Platform-as-a-Service (PaaS), providing developers with simple, flexible, and powerful APIs, to embed real-time voice, video, interactive live-streaming, chat, whiteboard, and artificial intelligence capabilities into their applications.
Video • APIs • Developers • Livestreaming SDK • RTE
501 - 1000 employees
Founded 2014
Customer Experience Operations Generalist
December 20, 2024
Agora
Agora is a pioneer and global leader in Real-Time Engagement Platform-as-a-Service (PaaS), providing developers with simple, flexible, and powerful APIs, to embed real-time voice, video, interactive live-streaming, chat, whiteboard, and artificial intelligence capabilities into their applications.
Video • APIs • Developers • Livestreaming SDK • RTE
501 - 1000 employees
Founded 2014
📋 Description
• Oversee customer journey after sale • Enable customers to implement platform smoothly • Ensure exceptional experience with governance solutions • Combine project management, process optimization, customer support
🎯 Requirements
• High integrity, comfortable handling privileged information • Organized, knack for keeping projects on track • Communicate complex ideas clearly • Enjoy helping customers succeed • Eye for efficiency, seek ways to improve processes • Combine metrics, customer feedback, intuition to inform decisions • Tech savvy, able to adapt to new technologies • Smart, able to understand technical concepts quickly • Enough life/career experience to project confidence with stakeholders
🏖️ Benefits
• Competitive salary • Stock options • Any PTO you need, anytime you need • Employee benefits including healthcare
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