Enterprise Technical Support Specialist
Yesterday
🇺🇸 United States – Remote
💵 $72.7k - $94.7k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🗽 H1B Visa Sponsor
Description
• Provide expert troubleshooting on technical issues. • Deliver a world-class customer experience. • Escalate complex issues to senior technical teams. • Document customer interactions in Salesforce. • Contribute to Airtable’s knowledge base. • Educate customers on best practices and features.
Requirements
• Experience with Airtable. • Worked in an enterprise-focused technical support role. • Strong written and verbal communication skills. • Enjoy solving complex problems. • Naturally curious and thrives in deep technical environments. • Experience with Salesforce, Confluence, G Suite, etc.
Benefits
• Our total compensation package also includes the opportunity to receive benefits. • Restricted stock units may include incentive compensation. • Check out Life at Airtable for more details.
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