Senior Client Success Manager - Defined Benefits

October 22

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Logo of Alight Solutions

Alight Solutions

Business Consulting and Services • Human Resources Services

10,000+

Description

• Main client contact for complex deliverables and new products. • Provide expert consultation, shape decisions, and uncover revenue growth opportunities. • Collaborate with internal teams to convey Alight’s stance on legislative changes. • Manage in-year revenue growth with a focus on project work.

Requirements

• 7+ years of experience in defined benefit plan administration. • 5+ years direct experience in client relationship management and project management. • Ability to work with and influence all areas of the client delivery business. • Ability to anticipate client needs based on extensive DB and client knowledge. • Identify and lead team through changes, supporting client goals. • Effective communication and influencing skills on domain and technical matters.

Benefits

• A variety of health coverage options. • Wellbeing and support programs. • Retirement plans. • Vacation and sick leave. • Maternity, paternity & adoption leave. • Continuing education and training. • A number of voluntary benefit options.

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