October 21
🇺🇸 United States – Remote
💵 $72k - $154k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🗽 H1B Visa Sponsor
• Responsible for managing and nurturing client relationships in Pharma • Analyze and deliver monthly program metrics for client insights • Partner with Sales to support business development and account growth • Collaborate with internal teams to deliver tailored solutions • Manage implementation processes and ensure timely delivery • Work with agency partners for Regulatory review submissions • Create visual program examples using enterprise CMS tool • Stay updated with industry trends and best practices
• 5+ years of professional experience in Pharmaceutical client and account management • Strong written/verbal communication and excellent relationship management skills • Familiarity with pharmaceutical regulatory review (MLR / PRC) • Ability to apply analytics and data to a value proposition • Willingness to think critically and solve problems in new or creative ways • A deep curiosity and interest in healthcare technologies • Familiarity with CRM software like Salesforce and project management platforms like JIRA or Asana
• Medical, dental, and vision insurance • 401(k) with a company match • ESPP • Unlimited vacation • 13 paid holidays • 72 hours of sick leave • Mental wellness programs • Financial wellness programs • Fertility benefits • Generous parental leave • Pet insurance • Supplemental life insurance for you and your dependents • Company-paid short-term and long-term disability
Apply NowOctober 20
51 - 200
Customer Success Manager for construction tech engaging customers throughout their journey.
October 20
201 - 500
Account Manager driving customer success for dealerships with digital marketing solutions.
October 20
11 - 50
Customer Success Specialist supporting agency website clients at BrightFire.