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Customer Care, Dutch/Flemish
6 days ago
Description
• Handle inbound and outbound calls • Provide customer service for voucher usage • Assist with orders and reimbursements • Connect with regions and cleaning companies
Requirements
• Fluent in the requested language • Working proficiency in English • Experience with CRM systems & MS Office • PC skills and very good written skills • Diploma of Secondary Education • Contact centre experience is an asset • Social-communicative: Persuasiveness • Customer orientation • Communication • Effective listening • Intellectual competencies: Analytical thinking • Continuous learning • Emotional competences: Positive thinking • Self-motivation • Self-confidence • Task-oriented competences: Quality of work • Flexibility • Sales ability • Result-orientation • Multitasking
Benefits
• Paid training • Fun, people-oriented call center • Market-based basic salary • Growth opportunities • Relocation Package
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