July 10
β’ Responsible for handling incoming calls and emails according to the current clientβs procedures and processes β’ Handle and carefully respond to all customer inquiries β’ Provide excellent customer support through active listening β’ Work with confidential customer information and treat it sensitively β’ Use software to source and input customer data accurately β’ Responsibility for various administrative tasks β’ Present a professional and knowledgeable approach on all customer interactions
β’ Fluent in Swedish β’ Working proficiency in English β’ Excellent communication skills β’ Experience in Customer Service preferred but not mandatory β’ Soft Skills, advanced Active Listening and Engagement β’ Confident, adaptable and Empathetic β’ Pleasant and positive attitude
β’ Excellent benefits package β’ Multilingual and excellent work environment to provide the customer service β’ Extensive training β’ Adaptation to Greek Culture and Greek language Courses β’ Internal employee incentives
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