Senior HRBP - Operations

February 25

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Alma

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At Alma, we’re making it easier for consumers to access high-quality, affordable mental health care by supporting providers in building thriving private practices. We believe that when therapists have better resources, they’re able to provide better care to their clients. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Our consumer experience is designed to empower people in their search for mental health care, offering multiple pathways and individualized support, if and when someone needs it. We’ve raised $90.5M from incredible investors like Insight Partners, Tusk, Primary, Optum Ventures, and First Round and were named one of Fast Company’s Most Innovative Companies in Health in 2020.

therapy and mental health

51 - 200 employees

📋 Description

• Alma is on a mission to simplify access to high-quality, affordable mental health care. • We are seeking a proactive, experienced, and strategic Senior HR Business Partner (HRBP) to support our Operations department. • Partner with senior leadership to provide strategic HR guidance and help scale the Operations department. • Offer proactive and consultative support in managing sensitive employee relations issues. • Provide coaching and guidance to leaders across the Operations team. • Work with leadership to design and implement processes, policies, and systems. • Lead HR efforts to support a large non-exempt workforce. • Assist in succession planning and leadership development. • Help define and track performance KPIs for the Operations team. • Directly manage HRBPs, providing guidance, mentorship, and oversight.

🎯 Requirements

• At least 7-10 years of HR experience, with a significant portion spent in an operations-heavy environment including Customer Experience (preferably manufacturing, warehouse, or similar industries) • Experience supporting large hourly and exempt workforces, and managing HR for distributed remote-first teams • Experience directly managing HRBPs • Ability to offer strategic HR leadership to senior management and operational leaders • Comfortable working closely with C-suite and senior leadership teams, but also willing and able to roll up your sleeves and dive into day-to-day HR responsibilities • Strong track record of managing complex employee relations issues, with a proactive approach to resolving problems and creating preventative policies • High emotional intelligence (EQ) with the ability to build rapport and trust across all levels of the organization • Proven ability to design and implement scalable HR systems and processes, leveraging technology to improve efficiency, automation, and overall effectiveness • Experience using HRIS, performance management systems, and other HR tools to drive operational excellence • Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences—from the leadership team to hourly employees • Ability to communicate clearly and effectively, fostering transparency and trust across all levels of the organization • Experience with benchmarking performance and setting performance metrics/KPIs to drive accountability, development, and operational results

🏖️ Benefits

• We’re a remote-first company • Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans • 401K plan (ADP) • Monthly therapy and wellness stipends • Monthly co-working space membership stipend • Monthly work-from-home stipend • Financial wellness benefits through Northstar • Pet discount program through United Pet Care • Financial perks and rewards through BenefitHub • EAP access through Aetna • One-time home office stipend to set up your home office • Comprehensive parental leave plans • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day • Flexible PTO