VIP Account Manager, Greek Speaking

3 days ago

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Alpha Talent Solutions - Joelle Borg

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Alpha Talent Solutions is your ultimate hub for career advancement in Malta, specializing in recruitment services across various sectors including IT, Finance, Administration, and Legal. With over a decade of expertise in the industry, Alpha Talent Solutions aims to connect job seekers with fulfilling career opportunities while providing expert guidance throughout the process.

Business Development • Recruitment • Interviewing • Account Management • Head Hunting

0 - 1 employees

Founded 2024

🎯 Recruitment

🤝 B2B

💸 Finance

📋 Description

• Remote Greek Speaking VIP Account Manager role for managing high-value players. • Deliver exceptional customer service and tailor experiences for VIP players. • Collaborate with marketing for targeted campaigns and promotions. • Provide regular reporting and manage complaints efficiently.

🎯 Requirements

• Bachelor's degree in a related field or equivalent work experience. • Demonstrated expertise in the iGaming industry, with a strong emphasis on VIP player management. • Profound understanding of the your country iGaming market, along with in-depth knowledge of player preferences. • Bilingual or Native level of Greek plus fluent in English • Outstanding communication and interpersonal skills. • A customer-centric mindset with a firm commitment to delivering top-tier customer service. • Strong analytical capabilities, with a data-driven approach to decision-making. • Proficiency in using customer relationship management (CRM) tools and other relevant software. • Ability to work effectively both independently and as part of a team. • Flexibility in terms of working hours, as VIP player management may occasionally require evening and weekend availability. • Exceptional problem-solving skills and the capacity to remain composed under pressure.