Account Manager

5 hours ago

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A Place for Mom

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Senior Care • Referral Service • Eldercare • Alzheimer's Care • Senior Housing

501 - 1000 employees

Founded 2000

⚕️ Healthcare Insurance

💰 $175M Private Equity Round on 2022-01

Description

• Reporting to the Director of Business Development & Account Management • The Account Manager (AM) plays a key role in increasing revenue by ensuring customers are successfully set up on NursingHomes.com • They are the first point of contact for our executive clients and expected to provide first-class levels of customer service • Provide new customers with a customized onboarding experience and help existing customers maximize the value they receive • Build strong relationships with C-level, Divisional, and Regional players at existing customer organizations to increase engagement and satisfaction • Manage the sales cycle for customers from onboarding during free trial to converting into a paying customer to renewing

Requirements

• 3 - 5+ years of sales experience, preferably in the senior care or hospital industry • Skilled at managing and nurturing executive relationships • Highly organized and able to prioritize multiple responsibilities, while meeting or exceeding expectations • A personal sense of urgency and ability to overcome obstacles • Excellent communication and presentation skills • Able to properly and accurately enter data into CRM tools • Excellent customer service skills • Ability to deliver results while working in a fast-paced environment • Comfortable with data tracking, analysis, powerpoint and CRM tools • Strong computer skills necessary, including Microsoft and Google suites

Benefits

• 401(k) plus match • Health insurance • Dental insurance • Vision Insurance • Paid Time Off