Oracle Fusion SCM Business Support Analyst

November 6

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Applied Value Technologies

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Application Development • Application Support • ITSM • IT Consulting • Staffing

51 - 200 employees

☁️ SaaS

🛍️ eCommerce

🏢 Enterprise

Description

• Location: United States, 100% Remote • PST working hours required (west coast candidates preferred) • This position is remote and not eligible for relocation. All positions must reside within the country listed within this job description. • Salary: Up to $100,000 + 10% performance bonus (DOE & Geographic location) • A Business Support Analyst is responsible for driving resolution of business-related issues and performing business activity monitoring and support, as needed. • They work in close coordination with application support analysts and application managers to ensure effective resolution and root cause analysis for recurring issues. • Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment. • Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world.

Requirements

• Bachelor's Degree in Computer Science/Information Technology/SCM or equivalent experience • 5+ years working in managing supply chain as a business user • 5+ years hands-on experience of using Oracle Supply Chain modules, preferably Oracle Fusion • 3+ years of hands-on Project Management experience • Experience with Oracle Fusion Order Management, Inventory, GOP, Manufacturing, or PDH • Good knowledge of end-to-end business systems processes and flows in Supply Chain management. • Intensive experience in hi-tech industry preferably in consumer hardware/consumer electronics • Must have excellent SQL and reporting skills • Excellent communication and documentation skills • Great collaborator to work across various cross-functional teams • Experience with navigating through spreadsheets to analyze large amounts of data • Familiarity with G-suite (Google Docs, Sheets, Slides, etc.) • 1-2 years of hands-on integration and application troubleshooting / issue resolution • 1-2 years of experience with shell commands, reviewing logs, running scripts, etc. is highly desirable • PMP Certification

Benefits

• Competitive salary + performance bonus • Flexible time off • Sick leave • Up to 100% employer - paid healthcare benefits (medical, dental, vision) • 100% paid parental leave - up to 16 weeks (eligible after 1 year of employment) • $1,200 Learning & development allowance (annually) • $1,200 Health & Wellness allowance (annually) • Employee referral program • 401k match up to 4% • 12 paid holidays annually