Digital Provisioning Analyst

November 5

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Thermo Fisher Scientific

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Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+

Description

• Coordinate the setup, distribution, and management of mobile devices used in clinical trials • Ensure devices are configured strictly according to project-specific requirements • Provide devices to global end-users within determined timelines • Maintain accurate inventory reporting and additional project documentation as needed • Offer tier II technical support to internal helpdesk teams and end-users • Collaborate with cross-functional teams to successfully implement IT solutions that support clinical trials • Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period

Requirements

• High school diploma or equivalent required • Experience with mobile device management platforms preferred • Proven experience in device provisioning or IT support, preferably in a clinical trial setting • Strong technical troubleshooting skills • Ability to work collaboratively in a diverse and inclusive team environment • Excellent communication skills, both written and verbal • Outstanding attention to detail and organizational skills

Benefits

• Competitive remuneration • Annual incentive plan bonus • Healthcare • Range of employee benefits