Digital Provisioning Analyst

November 5

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

Analytical Instruments β€’ Laboratory Supply Chain Programs and eCommerce β€’ Laboratory Equipment β€’ Lab Services β€’ Specialty Diagnostics

Description

β€’ Coordinate the setup, distribution, and management of mobile devices used in clinical trials β€’ Ensure devices are configured strictly according to project-specific requirements β€’ Provide devices to global end-users within determined timelines β€’ Maintain accurate inventory reporting and additional project documentation as needed β€’ Offer tier II technical support to internal helpdesk teams and end-users β€’ Collaborate with cross-functional teams to successfully implement IT solutions that support clinical trials β€’ Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period

Requirements

β€’ High school diploma or equivalent required β€’ Experience with mobile device management platforms preferred β€’ Proven experience in device provisioning or IT support, preferably in a clinical trial setting β€’ Strong technical troubleshooting skills β€’ Ability to work collaboratively in a diverse and inclusive team environment β€’ Excellent communication skills, both written and verbal β€’ Outstanding attention to detail and organizational skills

Benefits

β€’ Competitive remuneration β€’ Annual incentive plan bonus β€’ Healthcare β€’ Range of employee benefits

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