Payments Product Support Specialist

March 6

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Logo of Approvely

Approvely

Approvely is a payment processing company specializing in delivering fast and reliable solutions for high-risk industries such as gaming, eCommerce, and CBD. With a focus on expert guidance and advanced tools, Approvely enhances transaction efficiency while ensuring compliance and security through fraud protection, chargeback management, and instant payout options. Their user-friendly platform supports businesses of various types by simplifying the onboarding process and providing tailored support to optimize payment experiences.

๐Ÿ“‹ Description

โ€ข This is a remote position. โ€ข Work with a talented, fast-moving team โ€ข Impact improving customer experiences.

๐ŸŽฏ Requirements

โ€ข 3+ years of experience in the payments industry โ€ข Strong technical understanding of payment processing โ€ข Experience with chargeback management, KYC, fraud prevention โ€ข Ability to troubleshoot technical errors โ€ข Strong communication skills โ€ข Experience working with developers and engineering teams โ€ข Familiarity with merchant category codes (MCCs) and alternative payment methods.

๐Ÿ–๏ธ Benefits

โ€ข Competitive salary โ€ข Benefits โ€ข Opportunity to grow within the company.

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