2 days ago
πΊπΈ United States β Remote
π΅ $81k - $122k / year
β° Full Time
π Senior
π΄ Lead
π Customer Success
β’ Weβre reimagining how we deliver and pay for health care. β’ apree health has created the first combined, tech-enabled navigation platform and primary care model. β’ Weβre uniting the richest data with powerful technology and the most advanced primary care model available today. β’ We are seeking a Customer Success Consultant to join our Customer Success team focused on our most important clients. β’ This role leads the strategy for Customer Success Plan renewals and growth identification aligning closely with sales, data & analytics, and our executive team. β’ An ideal candidate has a strong healthcare background in Customer Success strategies, trends, and outcomes at the enterprise level. β’ The candidate is able to build trusting relationships at the C-Suite and day to day contact levels. β’ Customer centricity, teamwork, resourcefulness, flexibility, and a get-it-done demeanor are needed in this role.
β’ BS in Business or Healthcare Administration, MBA preferred β’ Possess a minimum of 8+ years in client-facing leadership roles with direct experience in value based care and health plans. β’ Experience with benefits consultants and health benefits ecosystems. β’ Experience with Large/Complex Customers β’ Exhibit strong critical thinking and ability to use data and insights to identify trends and risks. β’ Demonstrate excellent presence and communication skills at all levels of the client organization β’ Strong leadership, strategic thinking, and problem-solving skills β’ Ability to thrive in a collaborative, high-growth environment. β’ Passion for changing healthcare.
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