Acumatica Implementation and Support Specialist

August 24

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Aprio

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Top 35 business advisory and CPA firm helping clients and team members achieve what's next.

Audit & accounting • tax planning & preparation • state & local tax • tax credits • business consulting

1001 - 5000

💰 Debt Financing on 2018-10

Description

• Provide ongoing functional support to Acumatica clients with ad hoc support requests, generally focusing on reporting and end user training. Focusing specifically on the construction and/or manufacturing industry. • Work independently to accomplish implementation tasks and collaborate effectively with implementation team to meet the client’s business needs and expectations. • Prioritize and plan individual calendar and schedules, coordinating client facing meetings/calls. • Serve as an Acumatica ERP pre-sales support role, designing solutions and demonstrating the product for prospects and firm clients. • Implement multiple suites of modules within the current Acumatica software solution with a strong working knowledge and experience in the appropriate business modules, this includes: Financials (mandatory), Construction Projects, Project based accounting, Field Service, Inventory and Payroll. • Execute end to end project implementation involvement from client introductions, kick off, training, configuration workshops, data migrations, acceptance testing, go live preparations, and go live support. • Maintain weekly project documentation and time/expense entries for project management and invoice processing. • Obtain appropriate 3rd party certifications as deemed appropriate. • Obtain Acumatica badges if needed, continue to learn about the product with each new release. This would include any software publisher required certifications that may be necessary to promote a publisher’s product. • Update appropriate team members of system capabilities as they may be pre-released by the software publishers when available. • Continuously invest time to improve professional skills via books, seminars, training sessions, etc. as may be suggested by your manager or as you find on your own. • Participate in team meetings and lunch and learn sessions by preparing and sharing publisher product releases and new feature sets, tips and tricks, support and bug resolution, and recent implementation walk throughs.

Requirements

• Preferred but not required; Bachelor’s degree in computer science, technology, accounting, or related field. • 2+ years of Acumatica software experience. • 4+ years software implementation experience in various ERP software solutions. • Strong initiative to learn new technologies and systems as they arise in the marketplace; Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Asks for and offers help when needed. • Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills continuously; Shares expertise with others. • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills. • Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. • Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. • Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values. • Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Takes calculated risks to accomplish goals. • Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans. • Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.