Client Solutions Consultant
September 24
Description
• Strategize with client teams and support teams on daily deliverables for client specific solutions • Manage processes & metrics by managing day to day configuration deliverables and team prioritization • Assess client custom requirements and consult on best practice technical solutions • Participate in client calls related to Open Enrollment Readiness • Proactively identify and implement processes that can improve efficiency • Lead efforts of in-depth analysis of client defects • Responsible for product level business acceptance testing efforts • Communicate and track project deliverables and implement mitigation plans
Requirements
• BA/BS degree w/ 0-2 years’ work experience • associate’s degree w/ minimum 3+ year technical client management work experience • High School Diploma w/ 5+ years technical client management work experience • Health and Benefits Administration domain knowledge • Critical thinking skills and analytical analysis ability • Change and project management aptitude • Technical attributes and/or knowledge • Strong working knowledge of Microsoft Office Products • SQL/Java knowledge and ability to write basic queries • Database structure knowledge
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