AVP - Process Excellence

Yesterday

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Logo of Arch Capital Group Ltd.

Arch Capital Group Ltd.

insurance • reinsurance • mortgage insurance • specialty insurance • data analytics

5001 - 10000

Description

• Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines. • Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts). • Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization. • Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function. • Responsible for the consistent and successful delivery of agreed standard work. • Guide training and problem solving workshops with senior managers & teams. • Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines. • Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.

Requirements

• 7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change • Experience in the financial services or insurance industries and an understanding of operational management practices (preferred) • Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.) • Proven track record developing and/or implementing Lean/continuous improvement initiatives • Demonstrated ability to effectively interpret data and measure performance • Ability to handle changing priorities and use good judgment when working in challenging situations • Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company • Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools • Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences • Strong ability to facilitate, teach & coach diverse set of audience • Able to work collaboratively in a team environment, and deliver effective consulting and coaching • High degree of integrity and ability to handle confidential matters and sensitive situations with discretion • Demonstrate proficiency in project and program management • Demonstrate proficiency in data mining and analysis

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