Senior Sales Engineer - Customer Success

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Arctic Wolf

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Cybersecurity • Security Information Event Management • Managed Security Operations Center • Managed Security Services • Big Data Security

1001 - 5000

Description

• Provide technical expertise in the form of presentations, demos, and dialog that educates and drives the Arctic Wolf value proposition for cross-sell and upsell to existing customers. • Be an active participant in discovery conversations with existing customers to understand their needs. • Document customer environments including security tooling, network design, authentication, and cloud services. • Demonstrate key differentiators by understanding the competitive landscape. • Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels. • Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation. • Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes.

Requirements

• Minimum of 3 years in a customer-facing role, preferably in a sales engineering capacity or consulting role focused on security solutions. • Minimum of 5 years supporting, delivering, or designing enterprise IT systems, security focused systems desired. • In depth knowledge of infrastructure components including; Networking, Identity Management, Cloud Services, Virtualisation and OS Windows/Linux/Mac. • Technical understanding of security tools and strategies. • Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences. • Understanding of the entire sales process from qualification to closure through the channel partner experience. • Business Application Experience (e.g., Salesforce, M365/Office). • Ability to publicly speak on behalf of Arctic Wolf in larger forums. • Experience in modern application deployment technologies including container and cloud based models. • Fluent in German and English.

Benefits

• Company shares for everyone: • Our attractive salary package includes company shares. • We offer an international, diverse and inclusive work environment. • Our office is in an attractive location with a great view. • We have trust working hours with 30 days of vacation. • We support employees with regular training and certifications. • Regular social events, including our legendary Arctic Wolf parties.