Senior Sales Engineer - Customer Success

November 26

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Arctic Wolf

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Cybersecurity • Security Information Event Management • Managed Security Operations Center • Managed Security Services • Big Data Security

1001 - 5000 employees

Founded 2012

Description

•Provide technical expertise in the form of presentations, demos, and dialog that educates and drives the Arctic Wolf value proposition for cross-sell and upsell to existing customers. •Be an active participant in discovery conversations with existing customers to understand their needs and validate alignment with currently deployed and additional Arctic Wolf solutions. •Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services. •Effectively demonstrate key differentiators by understanding the competitive landscape. •Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts. •Volunteer for and execute upon company or team-wide initiatives such as process improvement, training, content creation, etc. •Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes.

Requirements

•Minimum of 3 years in a customer-facing role, preferably in a sales engineering capacity or consulting role focused on security solutions •Minimum of 5 years supporting, delivering, or designing enterprise IT systems, security focused systems desired •CISSP, GCIH, CISA, CISM or other security focused certification(s) •10 years supporting, delivering, or designing enterprise IT systems with a security focus •Demonstrated overachievement consistently in previous sales engineering role(s)

Benefits

•28 days per year annual leave •8 bank holidays •paid time off to volunteer •comprehensive private medical and life insurance •pension •company equity shares •robust Employee Assistance Programme •professional career progression