Astreya
Amplified Enterprise Productivity and Employee Satisfaction • IT End User Support • Asset Management • Network Operations Support • Contract Management
1001 - 5000
Technical Writer II
October 13
Astreya
Amplified Enterprise Productivity and Employee Satisfaction • IT End User Support • Asset Management • Network Operations Support • Contract Management
1001 - 5000
Description
• The Technical Writer will collaborate with Astreya Partners’ subject matter experts to develop and enhance documentation related to services • The role will both compose new documentation and edit the work of others, ensuring high standards for readability, grammar, and content • The key to success in this role is the ability to synthesize complex instructions into easy to follow guidebooks, instructions, and general communications • Participate in creating and maintaining how-to documentation related to Audio Visual systems • Engage in developing collateral for a Learning Management System (LMS) • Participate in ensuring documentation is easy to read, grammatically perfect, succinct, adheres to standards, and is, overall, effective in terms of intended purpose • Participate in providing expertise to others in terms of effective communication methods • Develop narrative content along with graphics and diagrams • Develop and edit weekly communications to inventory technicians, for content related to change management • Conduct interviews with various users and technical staff to gather data for documentation
Requirements
• Min 3 years experience in Audio Visual field, with experience in the Google Meet environment • Previous experience in creating Audio Visual technical documentation, process flow charts and training materials • Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience • Builds productive internal and external working relationships • Exercises judgment within defined procedures and practices to determine appropriate action • Experience writing, proofreading and editing • Ability to produce and organize content succinctly, with a logical flow • Familiarity with content authoring tools • Understanding of editing and formatting technical documents • Knowledge of using a content management system or document management system • Passionate attention to detail • Ability to work independently and be self directed, as well as the ability to willingly follow guidance from others
Benefits
• Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace • Education Assistance • Dedicated management to provide you with on point leadership and care • Numerous on the job perks • Market competitive compensation and insurance, health and wellness benefits
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