Asurion
Mobile Protection • Mobile Security Apps • Technology Services • Technology Protection • Extended Warranty
10,000+
💰 Funding Round on 2018-08
Customer Care and Sales Representative
November 26
🇺🇸 United States – Remote
💵 $18 - $28 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Asurion
Mobile Protection • Mobile Security Apps • Technology Services • Technology Protection • Extended Warranty
10,000+
💰 Funding Round on 2018-08
Description
• Maintain exceptional customer service • Provide support for inquiries about devices • Sell Connected Home products • Engage with customers to understand technology needs • Evaluate and assist with customer concerns • Escalate calls when needed
Requirements
• High school diploma or equivalent • Customer service experience and desire in upselling • Ability to retain knowledge • Attention to details • Friendly, professional, respectful demeanor • Computer literacy • Bilingual skills are a plus
Benefits
• Affordable medical, dental and vision benefits • Vacation time • Holiday pay • 401k plan
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