Asurion
Mobile Protection • Mobile Security Apps • Technology Services • Technology Protection • Extended Warranty
10,000+
💰 Funding Round on 2018-08
Customer Care and Sales Representative
November 26
🇺🇸 United States – Remote
💵 $18 - $28 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗽 H1B Visa Sponsor
Asurion
Mobile Protection • Mobile Security Apps • Technology Services • Technology Protection • Extended Warranty
10,000+
💰 Funding Round on 2018-08
Description
• Maintain exceptional customer service while providing support for customers’ inquiries • Sell Asurion smart home and other products on every call • Evaluate and assist with customer concerns • Explain device capabilities and company policies • Meet goals and grow from feedback and coaching
Requirements
• High school diploma or equivalent • Customer service experience and a desire in upselling to customers • Ability to retain knowledge • Attention to Details • Friendly, Professional, Respectful • Flexible • Organization • Problem Solving • Dedication • Computer literacy • A passing hiring assessment • Working knowledge of multiple hardware platforms and operating systems • Bilingual skills are a plus
Benefits
• Affordable medical, dental and vision benefits program • Vacation time • Holiday pay • 401k plan
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