Manufacturing β’ Boats β’ Engines and propulsion β’ Marine β’ Technology
10,000+
November 26
πΊπΈ United States β Remote
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
π½ H1B Visa Sponsor
Manufacturing β’ Boats β’ Engines and propulsion β’ Marine β’ Technology
10,000+
β’ Provide dealer, broker, and retail customers with technical/service support β’ Assistance in service management, customer relations, warranty adjustment, product performance, and installation for all Mercury and Brunswick products β’ Specialize in large vessel systems, electronic integration and high horsepower applications
β’ Thorough knowledge of Mercury products β’ Thorough knowledge of large vessel systems, with focus on electrical systems β’ Thorough knowledge of marine industry service management β’ Effectively plan, develop, execute strategies for product issue resolution, installation and integration β’ Excellent organization and planning skills β’ Willingness to travel (75% - 90%) β’ Occasional multi-week travel events may be required β’ Ability to work independently, make accurate decisions and analyze risk β’ Excellent interpersonal skills, meticulous data gathering capabilities, and customer service skills β’ Computer and technology skills, capitalizing on effective communication through digital media and reporting
β’ Competitive 401(k) plan with company match β’ Health benefits β’ Paid time off β’ Robust Wellness Program
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