Atrium Campus
Atrium Campus is a mobile-first platform designed to enhance the student experience through innovative campus card services. Their solutions include mobile credentials, account management, automated meal plans, and a point of sale system that simplify and elevate campus operations. Atrium Campus focuses on offering a non-proprietary system that allows institutions to integrate a variety of best-of-breed services while providing 24/7 personal support to its users, making it an ideal choice for modern educational environments.
Client Manager
4 days ago
Atrium Campus
Atrium Campus is a mobile-first platform designed to enhance the student experience through innovative campus card services. Their solutions include mobile credentials, account management, automated meal plans, and a point of sale system that simplify and elevate campus operations. Atrium Campus focuses on offering a non-proprietary system that allows institutions to integrate a variety of best-of-breed services while providing 24/7 personal support to its users, making it an ideal choice for modern educational environments.
📋 Description
• Remote position • AtriumCare Manager - Mountain or Pacific time zones • Join a growing team passionate about innovation and client service • Ensure high-level client support • Document escalated client issues and resolutions • Continually improve client service and maximize client ROI • Proactively manage client base • Conduct online meetings to onboard new clients
🎯 Requirements
• 3+ years experience with technology-enabled services/SaaS • Ability to thrive in a fully remote work environment • Proficient with Office Suite applications • Ease in learning and becoming proficient with new technologies • Verbal and written interpersonal skills • Analytical skills to solve client problems • High degree of initiative and autonomy • Ability to manage multiple projects • Excellent organizational skills • Effective time management skills • SQL queries experience is a plus • Bachelor’s Degree preferred
🏖️ Benefits
• Competitive salary • Career development opportunities • Virtual social events • Remote work benefits
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