Attentive
Attentive is a leading AI-powered SMS and email marketing platform that helps businesses engage with customers through effective personalized messaging. Its products and services are designed to boost customer loyalty and revenue by leveraging AI-driven tools for messaging deliverability, audience targeting, and analytics. Attentive offers seamless integrations with various marketing tools and provides unparalleled support to enhance customer success and compliance. The platform enables businesses to create top-performing campaigns quickly and dynamically build high-performance audiences. Attentive's expertise in data-driven solutions helps businesses optimize their marketing strategies across multiple industries, including retail, e-commerce, travel, and entertainment.
Marketing Automation • Growth Marketing • Retention Marketing
Customer Success Operations Lead
March 11
🇺🇸 United States – Remote
💵 $132k - $170k / year
⏰ Full Time
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Attentive
Attentive is a leading AI-powered SMS and email marketing platform that helps businesses engage with customers through effective personalized messaging. Its products and services are designed to boost customer loyalty and revenue by leveraging AI-driven tools for messaging deliverability, audience targeting, and analytics. Attentive offers seamless integrations with various marketing tools and provides unparalleled support to enhance customer success and compliance. The platform enables businesses to create top-performing campaigns quickly and dynamically build high-performance audiences. Attentive's expertise in data-driven solutions helps businesses optimize their marketing strategies across multiple industries, including retail, e-commerce, travel, and entertainment.
Marketing Automation • Growth Marketing • Retention Marketing
📋 Description
• Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. • Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. • Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability. • Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100. • Attentive’s Revenue Operations team is seeking a Customer Success Operations Lead focused on forecasting and driving data-driven strategies.
🎯 Requirements
• Bachelor’s degree in Business, Data Science, Statistics, or a related field (Master's preferred). • 5+ years of proven experience in Revenue Operations, Business Analytics, or related roles, preferably in a B2B SaaS company. • Expertise in data analysis tools (e.g., SQL, Excel, Python, R) and business intelligence tools (e.g., Looker, Tableau, or other visualization software). • Strong analytical skills with the ability to synthesize complex data into clear, actionable insights. • Ability to manage competing priorities, communicate effectively with senior stakeholders, and drive consensus across teams. • Experience working closely with Customer Success, Sales, or similar teams to support strategic decision-making and growth.
🏖️ Benefits
• Competitive perks and benefits, from health & wellness to equity.
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