Client Services Technical Support Specialist

2 days ago

🇺🇸 United States – Remote

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+3 more states

🌵 Arizona – Remote 🐊 Florida – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🦬 Wyoming – Remote

💵 $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Availity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

⚕️ Healthcare Insurance

☁️ SaaS

🔌 API

💰 Secondary Market on 2021-07

Description

• First point of contact for Call Center • Drive customer loyalty by educating users on products • Resolve customer issues effectively • Participate in extensive training program • Troubleshoot customer issues and put problem-solving skills to test

Requirements

• High School degree or equivalent • Excellent communication skills - both written and verbal • Prior healthcare experience (focus on payer or administrative) • IT experience (preferably in Data Analyst capacity) • Prior call center experience in fast-paced environment • Technically savvy and change ready • Ability to manage multiple programs/tools • Customer service focused • Typing proficiency of 45+ words per minute • Working knowledge of Microsoft Office products • Commitment to long-term engagements with previous employers

Benefits

• Competitive salary • Bonus structure • Generous HSA company contribution • Healthcare, vision, dental benefits • 401k match program from day one • Unlimited PTO for salaried associates + 9 paid holidays • Hourly associates start at 19 days of PTO • Gym membership reimbursement • Education reimbursement • Paid Parental Leave for both moms and dads