Digital Product Manager

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The Baldwin Group

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Commercial Risk Management • Private Risk Management • Personal Insurance • Employee Benefits • Asset and Income Protection

1001 - 5000

Description

• Work together and lead design and engineering teams to translate or generate user persona needs into innovative product features and designs supporting commercial application intake, underwriting, rating, policy administration and claim management. • Lead the development process of technology solutions, from initial concept to delivery. • Champion the development process to ensure high-quality outcomes. • Develop, present, and implement the product strategy and roadmap for the Commercial segments. • Conduct comprehensive internal and market research for design and to uncover user pain points, desires, and needs. • Translate these insights into a prioritized product backlog, with detailed design requirements including acceptance testing criteria ensuring that the most critical features and enhancements are addressed first. • Collaborate closely with internal and external commercial insurance and technical leaders, as well as other cross-functional teams, to define, refine, document, and implement a digital product vision and roadmap that aligns with overall business objectives. • Define and execute a comprehensive commercial digital product roadmap, prioritizing features and enhancements. • Collaborate with the business and technical teams to manage the product backlog and prioritize features. • Identify and recruit individuals who align with the company’s values and mission, ensuring a diverse and skilled team composition.

Requirements

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field. • Proven experience as a Product Manager, preferably in a digital or technology-focused role. • Experience in the Commercial or Management Liability sector of the Insurance industry is preferred. • In-depth knowledge of Agile, Waterfall, and Kanban methodologies and practices. • Successful track record of developing digital products within deadlines. • Deep knowledge of insurance policy & claims lifecycle is preferred. • Strong understanding of product management principles and best practices is required. • Excellent communication, negotiation and leadership skills. • Strong analytic and problem-solving skills. • Ability to work effectively in a fast-paced, dynamic environment. • Excellent attention to detail. • Experience with cloud platforms (AWS, Azure, Google Cloud), development frameworks (React, Angular, Node.js), and data management (SQL, NoSQL databases). • Familiarity with DevOps tools such as Azure DevOps.