Regional Operations Leader - Insurance Advisory Solutions

3 days ago

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The Baldwin Group

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Commercial Risk Management • Private Risk Management • Personal Insurance • Employee Benefits • Asset and Income Protection

1001 - 5000

Description

• The Leader will be the primary interface between Client Experience leadership • Coordinate with a team of regional Quality Assurance consultants and specialists • Drive firm operations to ensure efficiency, quality, service, and cost-effective management of resources • Evaluate and refine service strategy to enhance the client experience and retention • Lead our national AMS implementation and provide ongoing support including continued system optimization • Promote and sustain a high-performance culture through attracting, developing, and retaining a highly motivated team • Inspire loyalty and commitment necessary to maintain motivated, productive, and competent colleagues

Requirements