Balsam Brands
Balsam Brands is a global eCommerce retailer specializing in holiday and home décor. Founded in 2006 and headquartered in multiple locations including Boise, Redwood City, Ireland, and the Philippines, it is known for its flagship brand, Balsam Hill™, the leading retailer of artificial Christmas trees. Balsam Brands places strong emphasis on its people-first company culture, relationship building, and sharing joy through its products. It has expanded its product offerings to include fresh and preserved greenery, gourmet food and gifts, and has established new offices in Canada and Mexico City. The company values authenticity and doing the right thing, fostering a unique work environment that encourages personal growth and joy.
Indirect Sales Support Specialist
March 28
Balsam Brands
Balsam Brands is a global eCommerce retailer specializing in holiday and home décor. Founded in 2006 and headquartered in multiple locations including Boise, Redwood City, Ireland, and the Philippines, it is known for its flagship brand, Balsam Hill™, the leading retailer of artificial Christmas trees. Balsam Brands places strong emphasis on its people-first company culture, relationship building, and sharing joy through its products. It has expanded its product offerings to include fresh and preserved greenery, gourmet food and gifts, and has established new offices in Canada and Mexico City. The company values authenticity and doing the right thing, fostering a unique work environment that encourages personal growth and joy.
📋 Description
• Energized by the challenge of scaling a business? • We’re looking for an Indirect Sales Support Specialist to play a key role in growing our retail partnerships and marketplace presence! • In this role, you’ll monitor sales, fine-tune product listings, analyze performance trends, and tackle marketplace challenges—all while collaborating with a team that thrives on innovation and problem-solving. • If you love working with data, spotting opportunities, and making an impact, this could be the perfect role for you!
🎯 Requirements
• Bachelor’s Degree in any field. • Minimum of two (2) to five (5) years relevant experience in eCommerce. • Must have expertise in content optimization to boost conversion rates. • Must have familiarity with eCommerce Key Performance Indicators (Traffic, AOV, Conversion Rate). • Must have strong analytical and problem-solving abilities. • Must have excellent communication and interpersonal skills. • Must be proficient in Microsoft Excel and other relevant software tools. • Must have familiarity and experience with marketplace tools like Helium 10, Jungle Scout, etc. • Must have the ability to quickly learn and train the team on new tools as needed. • Must have attention to detail and a proactive approach to task management.
🏖️ Benefits
• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth) • 13th Month Pay • Paid Leaves • Internet Subsidy • Healthcare Coverage (+ 2 dependents) • Maternity, Paternity, and Solo Parent Benefit • Continuous Learning and Professional Development Benefit • Mental Health Support • Company Incentive • Meeting & Team Building Allowance • Shutdown Week • Volunteer Time Off • Bereavement Leave
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