Healthcare Support Representative

March 28

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Logo of StaffRight LLC

StaffRight LLC

StaffRight LLC is a premier outsourcing firm that specializes in providing both full-time and part-time customer service and back-office support roles. The company offers services tailored for various business needs, including marketing, operations, customer support, sales, finance, recruiting, and customer retention. StaffRight ensures that all their associates receive benefits such as health insurance and top-tier technology support. With a focus on hiring the best talent, StaffRight promises to find qualified assistants within 10 days for roles in customer service, sales support, operations support, and bookkeeping, especially in areas such as CPG, retail, accounting, marketing, property management, and medical billing. The firm guarantees that all their associates work according to American hours, are fluent in English, and undergo strict background checks, providing their clients a reliable and efficient way to scale their business.

πŸ“‹ Description

β€’ Manage patient inquiries and provide excellent service β€’ Document interactions efficiently β€’ Assist with appointments and treatment plans β€’ Monitor patient satisfaction and report metrics β€’ Collaborate via Slack and maintain knowledge base

🎯 Requirements

β€’ Healthcare customer service experience with Zendesk proficiency β€’ Strong communication, problem-solving, and organizational skills β€’ Knowledge of healthcare terminology and privacy regulations β€’ Empathy and professionalism in patient interactions β€’ Proficiency in Slack, Asana, Figma, and Google Docs β€’ Flexibility with work hours

πŸ–οΈ Benefits

β€’ Competitive pay β€’ Health insurance β€’ Paid time off β€’ National holidays β€’ Supportive HR team

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