TIP Group
TIP Group is a company specializing in truck and trailer leasing, rental, maintenance, and repair services. Operating in various countries across Europe and North America, TIP Group offers a flexible range of rental and leasing solutions tailored to meet diverse client needs. In addition to leasing and rental, they provide digital telematics-based services through TIP Insight, as well as sales of used vehicles and eco-friendly initiatives aligned with their sustainability goals. TIP Group is committed to delivering top-class maintenance with their certified technicians and workshops, and actively works on extending their services through strategic acquisitions, such as the Trailer Auto Group, enhancing their capabilities in refurbishment services.
Trailer rental and leasing • Tanker rental and leasing • Maintenance and repair services • Tyre management • Damage repair
1001 - 5000 employees
🚗 Transport
B2B Customer Support Agent
March 19
TIP Group
TIP Group is a company specializing in truck and trailer leasing, rental, maintenance, and repair services. Operating in various countries across Europe and North America, TIP Group offers a flexible range of rental and leasing solutions tailored to meet diverse client needs. In addition to leasing and rental, they provide digital telematics-based services through TIP Insight, as well as sales of used vehicles and eco-friendly initiatives aligned with their sustainability goals. TIP Group is committed to delivering top-class maintenance with their certified technicians and workshops, and actively works on extending their services through strategic acquisitions, such as the Trailer Auto Group, enhancing their capabilities in refurbishment services.
Trailer rental and leasing • Tanker rental and leasing • Maintenance and repair services • Tyre management • Damage repair
1001 - 5000 employees
🚗 Transport
📋 Description
• TRAILD is a high-growth SaaS company that streamlines, automates and protects businesses from fraud, errors and mistakes. • Seeking someone with a genuine passion for helping and supporting our clients. • Responsible for working closely with clients to research, troubleshoot, and support any issues they are facing. • Provide user training, ongoing support and troubleshooting to ensure the software is working correctly and meeting the client needs. • Collaborate with our product and technology teams to ensure our clients are getting the most out of the software and to help improve the service.
🎯 Requirements
• 2+ years of experience in a B2B customer support/success role within a Saas company • Experience with ERP or accounting systems (eg. SYSPRO, Acumatica, Epicor) is a plus • Prior experience thriving in a fast-paced startup/scale up environment • Exceptional people and communication skills • Intrapreunership and proactiveness • Strong collaborator with an attitude embracing growth, hands-on execution, adaptability, and the scale-up spirit.
🏖️ Benefits
• Flexibility: We offer a range of remote, hybrid and flexible working options. • Global team: We are growing across APAC, AMER and EMEA and have team all across the world. • Our team genuinely loves working at TRAILD: We scored a 78 on our 2025 eNPS survey.
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🇵🇭 Philippines – Remote
💰 $25k Non Equity Assistance on 2015-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
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