Customer Experience Manager
4 days ago
Description
• Drive customer satisfaction and retention • Lead and manage service relationship and strategy • Collaborate with teams for business development and operational improvements • Stay updated on industry trends and support customer education
Requirements
• 3 years of benefit account management experience supporting a benefit consulting team • Bachelor’s degree or equivalent experience • Life & Health Producer’s License • Working knowledge of MS excel, Word, and PowerPoint
Benefits
• Flexible PTO • Health insurance • Retirement plans • Option to work in a remote environment
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