Customer Success Manager - Enterprise

5 days ago

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Attentive

WebsiteLinkedInAll Job Openings

Marketing Automation • Growth Marketing • Retention Marketing

1001 - 5000

Description

• Attentive is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance. • Infusing intelligence at every stage of the consumer's purchasing journey. • Empower businesses to achieve hyper-personalized communication with their customers on a large scale. • Drives billions in online revenue for brands around the globe. • Customer Success Manager role focusing on relationships and consultative program strategy.

Requirements

• 3-5 years of CS or Account Management experience required • Strong understanding of growth and retention techniques and strategies • Demonstrate success in managing complex customer relationships, driving customer retention and expansion • Solutions-oriented mindset with excellent problem solving and analytical skills • Experience navigating complex work processes, tight timelines, and changing teams • Extremely detail oriented and organized with excellent communication skills • Experience in Salesforce or related CRM tools • Comfortable learning new software

Benefits

• Competitive perks and benefits from health & wellness to equity