Customer Success Manager

September 29

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Picus Security

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Network Security Device Testing • Automated security testing • Automated Control Assessment • Control Effectiveness testing • Breach and Attack Simulation

51 - 200

💰 Corporate Round on 2022-05

Description

• Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on! • About Picus • Picus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort. • The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation. • The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 95% recommendation in Gartner Peer Review. • About The Role • As a Customer Success Manager, you will play a critical role in elevating our Complete Security Validation Platform beyond our clients' expectations. Your core mission is to design and deploy security solutions that not only fulfil our customers' requirements but also surpass them. Therefore, this vital position goes beyond addressing technical issues; it's about crafting exceptional experiences that bolster customer retention and unlock potential for expansion. • In this Customer Success Manager role, you will  engage in deepening relationships with key figures across our customer organizations, from business units and security/IT departments to C-level executives, ensuring our offerings are in perfect harmony with their strategic goals and day-to-day needs. Your efforts will fortify our reputation as a trusted advisor in their success towards secure and efficient operations.

Requirements

• At least 5 years of strong hands-on experience in IT Security • Degree in Computer Science, Engineering, Information Systems, or related field, with a focus or major in IT Security highly desirable • Excellent interpersonal and communication skills, capable of fostering strong relationships at all organizational levels. Ability to forge long-lasting relationships with executives • Proven record of selling complex enterprise solutions and experience working in a customer-facing role and comfortable presenting technical and business-related topics to small to medium audiences • Working technical knowledge of security technologies across multiple domains (e.g., Firewall, Network IPS, SIEM, DLP, Cloud Security) and familiarity with security concepts and products (e.g., Splunk, QRadar, Checkpoint, Palo Alto, Cisco, Fortinet, McAfee, Symantec) and the security marketplace • Experience in preparing technical architecture blueprints. Working knowledge and familiarity with Virtualization and Cloud technology is desirable • Professional security-related qualifications such as CISSP, CISM, CRISC, CISA, GIAC, or equivalent are highly desirable • Working knowledge and familiarity with GRC and Offensive Security consulting services (e.g., penetration testing, PCI audit, security assessment) from a pre-sales perspective