Beyond20 is a ServiceNow Elite Partner specializing in IT service management and transformative solutions. The company focuses on helping clients enhance work life by providing various services, including ITIL Maturity Model Assessment, ServiceNow Implementation, Managed Services, and more. Beyond20 serves a wide array of industries, such as government, education, retail, and healthcare. They are committed to delivering rapid time to value, leveraging best practices in Service Portfolio Management, and enhancing organizational efficiency through custom workflows and dashboards. With a strong emphasis on client relationships and tailored advisory services, Beyond20 aims to drive significant improvements in IT service delivery and project management for its clients.
ITIL β’ ITSM β’ Project Management β’ PMP β’ ISO20K
October 20, 2024
Beyond20 is a ServiceNow Elite Partner specializing in IT service management and transformative solutions. The company focuses on helping clients enhance work life by providing various services, including ITIL Maturity Model Assessment, ServiceNow Implementation, Managed Services, and more. Beyond20 serves a wide array of industries, such as government, education, retail, and healthcare. They are committed to delivering rapid time to value, leveraging best practices in Service Portfolio Management, and enhancing organizational efficiency through custom workflows and dashboards. With a strong emphasis on client relationships and tailored advisory services, Beyond20 aims to drive significant improvements in IT service delivery and project management for its clients.
ITIL β’ ITSM β’ Project Management β’ PMP β’ ISO20K
β’ Design and document solutions for clients on the ServiceNow β’ Assist with presales scoping and solutioning efforts β’ Serve as primary point of accountability and ownership for technical quality β’ Serve as a mentor and coach to other Architects and Developers β’ Lead customer workshops, including technical demos, both live and via remote meeting tools β’ Identify and assist with development of new business opportunities (training engagements and professional services) β’ Taking on leadership responsibilities as needed for the benefit of peers and management, such as program development, meeting coordination, training and mentoring β’ Develop custom applications on the ServiceNow Platform β’ Assist with proposal writing, respond to RFPs and RFQs β’ Deliver thought leadership through: Professional organization meetings and conferences, Online groups and discussion forums on relevant topics, Webinars, podcasts, and other speaking engagements, Writing blog postings, articles and white papers
β’ Minimum of 5 years of successful ServiceNow consulting and development experience. β’ Experience working in an Agile development environment - creating, scoping, prioritizing, reviewing, managing, testing, and delivering user stories β’ Experience gathering and documenting client requirements β’ Strong presentation skills; ability to communicate to a diverse audience and easily convey technical topics while exhibiting consultative traits β’ Strong familiarity with cloud technologies β’ Proficient in JavaScript, CSS, Angular, Integrations, web services, and scoped applications on the Now platform β’ Experience with SQL, Batch, Powershell, Azure β’ Ability to work independently and meet deadlines with a minimum of supervision β’ Knowledge of the ITIL Framework and Agile/Scrum methodology is a plus β’ Four-year college degree or comparable experience β’ Excellent verbal and written communication skills: ability to talk to C-level audiences β’ Effective problem-solving, time, and project management skills β’ Able to leverage Office365 to create compelling presentations and meaningful reports
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