Bilingual Customer Service Representative

2 days ago

Apply Now

Receive Emails with Similar Jobs

Beyond Finance

WebsiteLinkedInAll Job Openings

Move Beyond Debt

Financial Well-Being • Consumer Debt Solutions • Credit • Fintech

1001 - 5000

💰 $110M Debt Financing on 2021-02

Description

• Our Customer Service Representatives (CSR) serve as the primary point of contact for clients enrolled in Beyond Finance’s financial hardship programs. • The Client Success Representative role is a remote position. • After you successfully complete training, you will be responsible for providing superior customer service and a positive experience to our clients.

Requirements

• 1 year call center experience (Required) • Bilingual - Spanish (Required) • Reliable, High Speed, Internet connection (Required) • Technical proficiency with Client Relationship Management system (CRM) • Strong customer service orientation • Strong communicator: Includes listening, verbal & written communication, courteous and professional active listening skills is a must • Effective problem solver • Effective at time management, planning & organizing tasks and time • Ability to understand and empathize with customer issue(s) • Ability to work from home in a distraction free environment

Benefits

• Considerable employer contributions for health, dental, and vision programs • Generous PTO, paid holidays, and paid parental leave • 401(k) matching program • Merit advancement opportunities • Career development & training