Client Support Specialist, iQueue for Operating Rooms

October 19

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LeanTaaS

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lower wait times • nurse & patient satisfaction • predictive modeling • data science • patient access

201 - 500

💰 $130M Series D on 2020-12

Description

• We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. • More than 180 health systems and over 1,000 hospitals and centers across 49 states rely on our award-winning products to increase patient access, decrease wait times, and reduce healthcare delivery costs. • We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. • We have been named among the top 100 AI companies in the world. • This role is available for Remote in the following states: AZ, CO, IL, IN, KS, LA, MO, MT, TX, UT, WI. • If your state is not listed, we may not be able to proceed with your application. We have office in Charlotte, NC for employees who prefer to work regularly or occasionally from an office.

Requirements

• Exceptional organizational skills and attention to detail • Effective written and verbal communication skills • Professional demeanor • Reliability—be reliable, always • Minimum of 2 years of experience in a client-facing role • Ability to multitask and adapt in a fast-paced, diverse, and evolving environment • Bachelor’s Degree • Experience working on healthcare products/working with hospitals • Experience working in a Help Desk/Client Support role for SaaS products

Benefits

• Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives! • Competitive compensation package that includes base salary, target bonus, and stock options • 401(k) Match • Comprehensive healthcare benefits • Generous Paid Time Off and Parental Leave • Monthly reimbursement for Skill Building • Monthly reimbursement for Wellness, Transportation, and/or Home Office • Education Reimbursement for select courses/programs