Customer Support Associate
October 20
🇺🇸 United States – Remote
💵 $49k - $51k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
Description
• Ensure clients make more revenue with Beyonk's platform. • Provide exceptional support via phone, email, and web chat while collaborating with the product team to resolve technical issues. • Assist in creating and updating help articles for our Knowledge Center. • Share insights to clients to help them excel online.
Requirements
• Prior experience in a customer-facing role, ideally in a software/IT business. • Strong organizational skills to handle inbound inquiries, manage tickets, and support each one through to conclusion, always aiming to satisfy the client. • A self-starter who’s driven, motivated, and entrepreneurial. • The ideal candidate has a demonstrable track record of collaborating with clients to achieve business goals and creatively addressing client needs through leveraging technology solutions. • Someone who is commercially driven, with the ability to identify growth opportunities and work towards revenue-generating objectives, while driving customer retention and business expansion. • Ideal candidates will have prior experience working in a remote environment.
Apply NowSimilar Jobs
October 20
Rippl
11 - 50
Provide support to the mental health team and assist with patient administration.
🇺🇸 United States – Remote
💵 $23 - $27 / hour
🔥 Funding within the last year
💰 Series A on 2024-10
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
October 20
Aircare Health
51 - 200
Join AiRCare's team as a Support Specialist for clinical phone support.
October 20
Aircare Health
51 - 200
Support Specialist delivering phone-based clinical support for mental health.
October 20
Aircare Health
51 - 200
Provide clinical support as a licensed clinician for AiRCare Health's mental health services.
October 20
Aircare Health
51 - 200
Support Specialist to deliver clinical care via phone for AiRCare Health.