Customer Service Agent - Merchant Team
5 days ago
Description
• Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange. • We're trusted by over 230 million people in 100+ countries for security and transparency. • Offerings range from trading and finance to education, research, payments, and Web3 features. • We build an inclusive financial ecosystem to advance the freedom of money.
Requirements
• 2-3 years experience in frontline customer support, preferably in the financial or service industry • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience • Both adaptable and resilient, able to operate in a quickly changing environment • Great at multitasking, prioritizing, and managing time effectively • You must have a fast internet connection (5mpbs broadband internet connection at least) • Knowledge or interest in blockchain/digital assets/fin-tech industry and being a Binance P2P user will be an added advantage • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays) • Fluency in English is required to be able to coordinate with overseas partners and stakeholders
Benefits
• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
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