BOSSCAT™ Home Services and Technologies
Real Estate • Home Repairs • Home Renovations • Home Lifecycle Services
51 - 200
Customer Care Representative
October 31
BOSSCAT™ Home Services and Technologies
Real Estate • Home Repairs • Home Renovations • Home Lifecycle Services
51 - 200
Description
• Our Customer Care team goes above and beyond our customer’s expectations to make sure they get the utmost in care and service. • Our Customer Care Specialists are the face of our company to homeowners and to our broker partners. • Our goal is to answer customer calls, emails and chats with energy, positivity, and knowledge to demonstrate our commitment to a customer-first culture. • We empower homeowners and broker partners with solutions to their home ownership and closing needs. • The ideal candidate is a team player, enjoys problem solving, and embraces learning and feedback for continuous improvement. • This role will focus on ensuring excellent service standards and maintaining high customer satisfaction.
Requirements
• Highly tuned and professional communication skills for voice, email and chat • Active listening skills and ability to communicate updates and solutions • Energetic, positive, and fresh approach to customer inquiries and requests • Ability to multitask, prioritize, and manage time effectively • Ability to influence stakeholders and coordinate solutions through completion • Experience with CRM tools preferred • Residential real estate sales experience preferred • Associates degree preferred • Good energy, team-approach, professionalism, great work ethic and ability to learn quickly will be prioritized over any experience or degree preferences
Benefits
• Competitive compensation package (Salary+ Bonus) [Full-time] • 401K • 100% employer paid medical, dental, and short - term disability benefits • 50% dependent paid medical and dental • PTO (Paid Time Off) • 10 paid company observed holidays • Company provided laptop, monitor, accessories • Paid Maternity & Paternity Leave • Remote/Flex Options • Fun virtual/in person company events
Apply NowSimilar Jobs
October 31
Effective School Solutions
51 - 200
Provide insurance support for students' mental health services at Effective School Solutions.
October 31
Customer Services Representative in marketing for the Federation of Italian American Organizations.
October 31
Customer Services Representatives supporting marketing at the Federation of Italian American Organizations.
October 31
Mutual of Omaha Mortgage
501 - 1000
Customer service role managing inbound and outbound calls for Mutual of Omaha Mortgage.
October 31
Mutual of Omaha Mortgage
501 - 1000
Customer Service Representative for Mutual of Omaha Mortgage managing inbound and outbound calls.