Customer Support Agent
October 25
Description
• Providing exceptional customer, technical, and product support to customers • Responding to customer support tickets and resolving issues • Supporting peers to increase overall efficiency • Maintaining expert level proficiency on the system • Operating on a 24/7 basis 364 days out of the year
Requirements
• Experience providing a high level of customer service, preferably in a technology environment or call center • Experience multi-tasking multiple responsibilities • Experience with both Microsoft and Mac platforms • Experience using a variety of different web browsers • Ability to type 40+ WPM • Excellent written and verbal communication skills • Excellent teamwork skills
Benefits
• $1000 referral bonuses • 15 PTO days per year • 16 paid holidays per year (5 floating to be used at any time) • Paid day off on your birthday • 5 Days Paid Bereavement Leave • 6 Weeks Paid Parental Leave • Medical, Dental and Vision Insurance • Short and Long Term Disability Insurance • Company paid Life Insurance • Flexible Spending Account (FSA) • Health Spending Account (HSA) • 401k + match • Employee Stock Purchase Plan opportunities
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🇺🇸 United States – Remote
💵 $20 / hour
💰 Debt Financing on 2022-12
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
