Bright Horizons UK is a leading provider of childcare services with approximately 300 nurseries and preschools throughout the UK. They are dedicated to supporting families by offering a range of solutions to help balance work and family life. With a focus on early years development, Bright Horizons UK provides bespoke curriculums tailored to inspire a lifelong love of learning in children. They also offer guidance on childcare funding options and support for special educational needs and disabilities (SEND). Additionally, the organization is committed to creating a nurturing environment where children can thrive, supported by skilled and caring professionals.
Nursery Care • emergency care • Workplace Nurseries (Design and Management) • Workforce Consulting • Parenting & Caring Programmes inc. Maternity & Paternity services
10,000+ employees
📚 Education
5 days ago
🦌 Connecticut – Remote
🗻 New Hampshire – Remote
+2 more states
💵 $85k - $95k / year
⏰ Full Time
🟠 Senior
🔴 Lead
👩👩👧👦 Human Resources (HR)
Bright Horizons UK is a leading provider of childcare services with approximately 300 nurseries and preschools throughout the UK. They are dedicated to supporting families by offering a range of solutions to help balance work and family life. With a focus on early years development, Bright Horizons UK provides bespoke curriculums tailored to inspire a lifelong love of learning in children. They also offer guidance on childcare funding options and support for special educational needs and disabilities (SEND). Additionally, the organization is committed to creating a nurturing environment where children can thrive, supported by skilled and caring professionals.
Nursery Care • emergency care • Workplace Nurseries (Design and Management) • Workforce Consulting • Parenting & Caring Programmes inc. Maternity & Paternity services
10,000+ employees
📚 Education
• Serve as a strategic business partner to organizational leadership and employees in designated business units. • Align HR practices with business goals to support the organization’s success. • Provide daily HR guidance, and recommend HR strategies to improve work relationships, employee engagement, and productivity. • Maintain an effective level of business literacy about the assigned business unit's financial position, goals, culture and competition. • Serve as a coach and mentor for the organization. • Establish a collaborative working relationship with business leaders in assigned business units and across organization. • Be present and visible in assigned worksites to build relationships with leaders and employees. • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. • Provide day-to-day performance management guidance around coaching, counseling, career development and disciplinary action. • Provide HR policy guidance and interpretation. • Manage and resolve complex employee relations issues. • Conduct effective, thorough and objective investigations. • Follow up with urgency to ensure employee relations issues are resolved promptly. • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance. • Partner with the legal department as needed/required. • Utilize data and reporting analytics to identify trends and offer recommendations for addressing areas where improvement is needed. • Review relevant data with assigned business leaders to develop and implement strategies focused on engagement and retention, and monitor progress and success of these strategies. • Guide operational leadership in the areas of diversity, equity and inclusion in collaboration with DEI team. • Support awareness training objectives, company goals, and inclusive employment practices. • In collaboration with other COEs within the HR organization, provide guidance in administration of HR practices. • Leverage COEs to support the objective and goals of business units. • Provide guidance and input on business unit restructures, workforce planning and succession planning. • Ensure fair and equitable practices with employees including compliance with company policies and local, state and federal legal standards. • Respond to employee complaints and inquiries with urgency. • Perform other related duties as assigned.
• Bachelor's Degree or HR Certification preferred. • 7 years of proven HR experience with a minimum of three years of employee relations experience. • Multi-site service industry preferred. • Ability to travel as needed to assigned business units within the U.S. • Minimum of 3 years of experience resolving complex employee relations issues. • Working knowledge of multiple human resource disciplines, including compensation and benefits, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws. • Excellent interpersonal, verbal and written communication skills and the ability to work in a fast-paced environment and handle multiple projects. • Excellent organizational skills and attention to detail required. • Problem solving, diplomacy and good judgment in considering the impact of decisions is essential. • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. • Excellent time management skills with a proven ability to meet deadlines. • Must be a critical thinker and have strong analytical and problem-solving skills. • Proficient with Microsoft Office Suite or related software. • Knowledge of HRIS preferred.
• Medical, dental, and vision insurance • 401(k) retirement plan • Life insurance • Long-term and short-term disability insurance
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