Account Manager - Websites

August 1

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Broadlume

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Technology that powers the flooring industry

Technology • Google Ads • Facebook Ads • SEO • SEM

51 - 200

💰 $72M Series C on 2021-07

Description

• Manage a high-volume book of clients while establishing and maintaining strong relationships throughout the client’s partnership with the company • Manage new client kick-off meetings which includes understanding client goals, aligning on strategy, determining metrics for measuring success, and building a collaborative relationship with clients • Organize and facilitate quarterly client business reviews to review the client's performance and provide strategic recommendations for areas of opportunity • Proactively find trends across client accounts to identify opportunities, address problems, and avoid recurring issues • Achieve customer retention, upsell, and cross-sell quotas • Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date CRM for tracking • Work cross-functional to ensure the success of your client's online campaigns and overall performance.

Requirements

• 2+ years in account management or client-facing role required • 1+ years of experience in SEM (Search Engine Marketing) / PPC (Pay Per Click) advertising strategies and experience in measuring the success of such campaigns required • 1+ years of experience in digital marketing sales is a plus • A “go-getter” – results-oriented and puts in extra effort to exceed expectations • An outgoing, friendly, and enthusiastic individual who can positively develop client relationships whilst also managing client expectations • You have excellent communication and personal organization skills, self-motivation, and can work under pressure • Ability to work effectively independently and collaboratively • Goal-driven, self-motivated, team player with a passion for learning

Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, 4% match) • Life Insurance • Unlimited Paid Time Off • Family Leave • Short-Term & Long-Term Disability • Work From Home and Remote Office Allowance • Internet and Phone Allowance (for applicable roles) • Wellness Resources & Lifestyle Perks • Stock Option Plan