Care Coordination Support Specialist

Yesterday

🇺🇸 United States – Remote

🐎 Kentucky – Remote

Although this job is listed in Kentucky, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Bon Secours Mercy Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

⚕️ Healthcare Insurance

Description

• This position will provide direct administrative assistance to the Care Coordination Team that promotes patient care and services. • Will interact with patients at times at the direction of a licensed Care Coordination team member to provide assistance in scheduling and accessing information. • Provides community based support and assistance to patients and staff to implement care plan as deemed necessary by the Care Coordination Team. • Assist clinical and administrative staff in preparing patient appointments (pre-visit planning). • Act as a resource to patients and families, providing answers to frequently asked questions and suggesting educational materials using Care Coordination Team Protocols. • Maintain comprehensive progress notes for each patient interaction. • Maintains good working relationships and knowledge of applicable community services. • Utilize interpersonal skills and community resources to effectively advocate for individuals in the communities served. • Maintains required data and documentation and prepares required reports for the Care Coordination Team. • Perform duties with minimal supervision.

Requirements

• Required Minimum Education: HS or GED • Preferred Education: Associates Degree • 1 year experience in community or ambulatory care based setting • Works well in a Team Setting • Excellent interpersonal communication skills • Strong analytical, data management and computer skills • Experience with database entry • Highly organized and detail oriented • Accepts responsibility and follows through on projects and activities • Preferred Experience in a healthcare related environment working with patients, families, and providers

Benefits

• Comprehensive, affordable medical, dental and vision plans • Prescription drug coverage • Flexible spending accounts • Life insurance w/AD&D • Employer contributions to retirement savings plan when eligible • Paid time off • Educational Assistance • And much more