Director of Sales - Success

6 days ago

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

⏰ Full Time

🔴 Lead

🤑 Sales

Apply Now

Receive Emails with Similar Jobs

CKEditor

WebsiteLinkedInAll Job Openings

CKEditor is a leading platform for content management systems (CMS), providing robust tools for building, managing, and optimizing digital content across various applications such as websites, e-commerce sites, and mobile apps. With its advanced features like an AI Assistant, customizable content structure, and a powerful API, CKEditor enables seamless integrations and collaborations. It is designed to enhance user experience for both developers and marketers by simplifying content creation and management, ensuring scalability and security for businesses of all sizes.

JavaScript text editor • rich text editor • WYSIWYG editor • content editing • real-time collaboration

51 - 200 employees

🔌 API

🛍️ eCommerce

☁️ SaaS

📋 Description

• Uploadcare is a leading file management and content delivery platform. • We are seeking a dynamic and experienced Director of Sales & Customer Success. • Key Responsibilities: Drive Sales-Assisted New Business Growth. • Own and drive sales-assisted new business growth, running consultative sales cycles from qualification to close. • Retain and Expand Customers. • Develop and execute strategies to maximize customer retention, renewals, and expansion revenue through up-selling and cross-selling initiatives. • Manage the Sales and Success Teams. • Direct and nurture the sales team and the customer success team to deliver world-class sales and CS experience. • Build and Grow Pipeline. • Build, maintain, and optimize the sales and renewal pipeline, ensuring accurate forecasting and reporting. • Optimize Customer Success. • Design and implement world-class customer success programs, enhancing onboarding, engagement, and customer advocacy. • Expand the Partner Channel. • Establish strong relationships with key customers and partners. • Collaborate with X-Functions. • Collaborate effectively with Marketing, Product, Support, and Engineering teams. • Know Market Trends and Research. • Stay ahead of market trends and competitive landscape. • Represent Uploadcare at industry events and travel as necessary for meetings and events.

🎯 Requirements

• 5+ years of experience in mid-market and enterprise B2B SaaS sales selling developer tools with a strong track record of hitting and exceeding targets. • Proven success in driving new business, managing renewals, and growing existing accounts. • Deep customer focus, with the ability to understand technical requirements and translate them into business solutions. • Excellent communication and presentation skills, comfortable engaging with both technical and executive stakeholders. • Strategic and analytical mindset, capable of identifying opportunities for optimizing sales and customer success processes. • Strong leadership and coaching ability, with experience in hiring, mentoring, and scaling high-performing sales and customer success teams.

🏖️ Benefits

• Competitive medical, retirement and PTO benefits. • Extra paid leave and dedicated funds to pursue personal development. • Access to a mental health and wellbeing platform with 24/7 dedicated support, and targeted programs to promote wellness.