Senior Manager - Sales Analytics

August 4

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Calabrio, Inc.

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For Agents. For Brands. For Success.

Call Center • Customer Interaction • VoIP • Call Recording • Quality Management

501 - 1000

Description

• Develop and implement comprehensive sales analytics strategies and methodologies. • Analyze sales data to identify trends, opportunities, and areas for improvement. • Provide actionable insights and recommendations to senior leadership to drive sales growth and efficiency. • Collaborate with sales, marketing, finance, and operations teams to align analytics efforts with business objectives. • Design and deliver sales performance reports, dashboards, and metrics to stakeholders. • Drive the adoption of advanced analytics tools and techniques within the sales organization. • Support the development and execution of sales forecasts, budgets, and strategic plans.

Requirements

• Bachelor’s degree in Business, Finance, Analytics, Statistics, or a related field. • 7+ years of experience in sales analytics, business intelligence, or a related field. • Proven experience leading and managing a high-performing analytics team. • Strong proficiency in data analysis tools and software (e.g., SQL, Tableau, Power BI), with an elevated level skillset in Excel. • Proficiency with Salesforce or another CRM, including report and dashboard building. • Salesforce and Clari admin and system implementation experience is a plus. • Experience in the technology or software industry is preferred but not required.

Benefits

• Global team recognized for their passion for innovation. • Innovative product culture and project exposure. • Training and development from industry-leading experts. • Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement.